Here’s a quick list of the 15 Best Manufacturing IT Services and Remote Helpdesk Support:
| Company | Headquarters (primary) | Focus / Notable Services |
|---|---|---|
| Forestal Security | Kokomo, IN | Cybersecurity, IT support & remote helpdesk (per client) |
| Intelligent Technical Solutions (ITS) | Las Vegas, NV | Managed IT, cybersecurity, compliance & helpdesk |
| PCG Systems | Denver, CO | Managed IT, cybersecurity, cloud & 24/7 helpdesk |
| Andromeda Technology Solutions | Lockport, IL | Manufacturing-focused managed IT & security |
| Sabre Limited | Cambridge, ON (Canada) | Dynamics 365 Business Central for manufacturing (ERP) & IT consulting |
| Expedient | Pittsburgh, PA | Cloud, colocation, DRaaS & managed services |
| Integris | Cranbury Township, NJ (nationwide) | Managed IT, cybersecurity & compliance |
| Secur-Serv | Omaha, NE | Managed IT, device management & managed security |
| Corporate Technologies | Eden Prairie, MN | Managed IT, cybersecurity & 24/7 helpdesk |
| Nothing But NET (NBN) | Chandler, AZ | Managed IT, cybersecurity & data center services |
| Align (Technology Solutions) | New York, NY | Managed services, cloud & cybersecurity |
| TruAdvantage | San Jose, CA | Managed IT & cybersecurity (Bay Area) |
| Magna5 | Canonsburg / Pittsburgh, PA | Managed IT, cybersecurity & cloud services |
| Navisite | Andover, MA | Managed cloud (Azure, SAP, data & app modernization) |
| Rightworks | Nashua, NH | Accounting cloud hosting, security & IT platform |
Introduction
Manufacturing companies face unique IT challenges that require specialized expertise beyond traditional business technology support. From maintaining critical production systems to ensuring regulatory compliance, manufacturers need IT service providers who understand the intersection of operational technology and information systems.
The manufacturing sector demands 99.9% uptime, real-time data processing, and security solutions that protect both intellectual property and production systems. Modern smart factories integrate IoT devices, industrial control systems, and cloud platforms, creating complex environments that require expert management and support.
We’ve identified the 15 best manufacturing IT services and remote helpdesk support providers that specialize in industrial environments, offering everything from cybersecurity protection to comprehensive digital transformation solutions tailored for production facilities.
Here is the list of the 15 Best Manufacturing IT Services and Remote Helpdesk Support
- Forestal Security
- Intelligent Technical Solutions (ITS)
- PCG
- Andromeda Technology Solutions
- Sabre Limited
- Expedient
- Integris
- Secur-Serv
- Corporate Technologies
- Nothing But NET (NBN)
- Align Technology Solutions
- TruAdvantage
- Magna5
- Navisite
- Rightworks
Let’s dive in.
1. Forestal Security—Premier Cybersecurity & IT Support for Manufacturing
Forestal Security leads the manufacturing IT services sector with comprehensive cybersecurity solutions and managed IT services designed specifically for production environments. Their expertise in protecting manufacturing infrastructure makes them the premier choice for companies requiring robust security alongside reliable IT support.
Key Services
- Comprehensive Managed IT Services for Manufacturing
- Advanced Cybersecurity Monitoring & Threat Response
- Penetration Testing & Vulnerability Assessments
- IT Help Desk Support & Remote Assistance
- Microsoft 365 & Azure Cloud Support
- Vulnerability Management & Compliance Consulting
- Employee Security Training Programs
- Risk Assessments & Strategic IT Planning
2. Intelligent Technical Solutions (ITS)—Manufacturing IT Specialists
Intelligent Technical Solutions (ITS) specializes in providing managed IT services exclusively for manufacturing companies, offering deep industry expertise and understanding of production environment requirements.
Key Services
- Manufacturing-Focused Managed IT Services
- 24/7 Network Monitoring and Support
- Cybersecurity Solutions for Industrial Environments
- Cloud Migration and Infrastructure Management
- Compliance Support for Manufacturing Standards
- Remote Helpdesk and Technical Support
- Business Continuity and Disaster Recovery
- Strategic IT Planning and Consulting
3. PCG—Manufacturing Compliance & IT Management
PCG positions itself as the #1 managed IT provider for manufacturers, offering specialized compliance support, security solutions, and comprehensive IT management tailored to manufacturing operations.
Key Services
- NIST Compliance and Risk Assessment Services
- Managed IT Services with Flat-Rate Pricing
- Advanced Cybersecurity and Threat Protection
- Virtual CIO (vCIO) Services for Strategic Planning
- Cloud Solutions and On-Premise Infrastructure
- 24/7 Help Desk and Technical Support
- Business Continuity and Disaster Recovery
- Manufacturing-Specific IT Documentation
4. Andromeda Technology Solutions—Proactive Manufacturing IT
Andromeda Technology Solutions has been providing proactive IT services to manufacturing companies since 1994, offering comprehensive managed services designed to keep production systems running smoothly.
Key Services
- Proactive Managed IT Services
- Supply Chain Technology Support
- Advanced Cybersecurity Solutions
- Co-Managed IT Services for Internal Teams
- Network Infrastructure and Security Management
- Cloud Solutions and Migration Services
- 24/7 Monitoring and Technical Support
- Manufacturing Industry Compliance Support
5. Sabre Limited—Digital Transformation for Manufacturing
Sabre Limited provides comprehensive managed IT services specifically designed for manufacturing companies, with expertise in digital transformation, cybersecurity, and compliance requirements.
Key Services
- AI-Enhanced Network Operations Center (NOC)
- Cyber Insurance Compliance Support
- CMMC Certification Assistance for Defense Contractors
- Fractional CIO (vCIO) Services
- Secure Proactive Maintenance Programs
- Professional Help Desk Services (97.5% satisfaction rating)
- Network Infrastructure and Cloud Solutions
- Manufacturing Digital Transformation Consulting
6. Expedient—Manufacturing Cloud Specialists
Expedient ranks among the top five managed service providers globally and specializes in manufacturing cloud services, offering dedicated data centers and comprehensive IT infrastructure solutions.
Key Services
- Specialized Manufacturing Cloud Services
- Data Center and Infrastructure Management
- Managed IT Services and Support
- Cloud Migration and Optimization
- Cybersecurity Solutions and Monitoring
- Disaster Recovery and Business Continuity
- Network Management and Monitoring
- 24/7 Technical Support and Helpdesk
7. Integris—Manufacturing Security & IT Excellence
Integris delivers comprehensive managed IT services with a focus on cybersecurity, compliance, and operational efficiency for manufacturing companies of all sizes.
Key Services
- Breach Detection and Incident Response
- Digital Forensics and Expert Testimony
- Threat and Attack Simulations
- Managed IT Services and Infrastructure
- Cloud Migration and Management
- Compliance and Regulatory Support
- Remote Helpdesk and Technical Support
- Strategic IT Planning and Consulting
8. Secur-Serv—Scalable Manufacturing IT Solutions
Secur-Serv specializes in providing scalable managed IT services, hardware management, and cybersecurity solutions tailored for small to mid-market manufacturing companies.
Key Services
- Managed IT Services for SMB Manufacturers
- Device Maintenance and Hardware Management
- Print Management and Device Services
- Cybersecurity Solutions and Monitoring
- Network Infrastructure Support
- Remote Technical Support and Helpdesk
- Scalable Solutions for Growing Manufacturers
- Manufacturing Industry Compliance Support
9. Corporate Technologies—Multi-Location Manufacturing Support
Corporate Technologies operates across multiple U.S. locations, providing comprehensive managed IT services with specialized manufacturing expertise and nationwide support capabilities.
Key Services
- Proactive IT Support and Monitoring
- Network Management and Security
- Cloud Services and Migration
- Managed IT Services with SLA Guarantees
- Cybersecurity Solutions and Compliance
- Remote Helpdesk and Technical Support
- Multi-Location IT Infrastructure Management
- Strategic Technology Planning
10. Nothing But NET (NBN)—Comprehensive Manufacturing IT
Nothing But NET (NBN) has been serving manufacturing companies since 2001, providing comprehensive IT services across multiple locations with expertise in cloud computing, security, and infrastructure management.
Key Services
- Cloud Computing and Hosting Solutions
- Virtualization and Infrastructure Management
- Data Security and Backup Solutions
- Network Monitoring and Management
- Help Desk Support and Remote Assistance
- IT Strategy Design and Implementation
- Manufacturing-Specific Troubleshooting
- Compliance and Regulatory Support
11. Align Technology Solutions—Global Manufacturing IT
Align Technology Solutions ranks #31 on the prestigious Channel Futures MSP 501 list, providing global technology infrastructure solutions with specialized manufacturing expertise.
Key Services
- Global Technology Infrastructure Solutions
- Managed IT Services and Support
- Cloud Solutions and Migration Services
- Cybersecurity and Compliance Management
- Network Design and Implementation
- 24/7 Monitoring and Technical Support
- Strategic Technology Consulting
- Multi-Location Manufacturing Support
12. TruAdvantage—Manufacturing Efficiency Focus
TruAdvantage focuses on improving manufacturing systems for efficiency, training, and scaling, with a 100% client retention rate since 2012 and a satisfaction guarantee.
Key Services
- IT Management for Efficiency and Scaling
- Cloud Communications and Collaboration
- System Optimization and Performance Tuning
- Training and Change Management
- Remote IT Support and Helpdesk
- Network Infrastructure Management
- Cybersecurity Solutions and Monitoring
- 90-Day Satisfaction Guarantee
13. Magna5—Enterprise Manufacturing IT
Magna5 specializes in reducing data-related risks while improving business system efficiency for mid-market to enterprise-sized manufacturing companies across various industries.
Key Services
- Data Risk Reduction and Management
- Business System Efficiency Optimization
- Industry-Specific Compliance Support
- Cybersecurity and Data Protection
- Cloud Solutions and Infrastructure
- Managed IT Services and Support
- Network Security and Monitoring
- Strategic Technology Planning
14. Navisite—Digital Transformation for Manufacturers
Navisite provides comprehensive digital transformation and optimization strategies for manufacturing companies, with global capabilities and strategic technology partnerships.
Key Services
- Digital Transformation Consulting
- Enterprise Application Management
- Cloud Systems and Data Analytics
- Automation and Process Optimization
- Cybersecurity and Risk Management
- Global IT Infrastructure Support
- Strategic Technology Partnerships
- Industry-Specific Solutions
15. Rightworks—Manufacturing Intelligence Platform
Rightworks delivers intelligent cloud solutions and actionable guidance for manufacturing companies, with specialized expertise across multiple industrial sectors.
Key Services
- Intelligent Cloud Solutions
- Manufacturing Business Intelligence
- Customer Training and Support
- Industry-Specific Applications
- Compliance and Regulatory Support
- Data Analytics and Reporting
- Cloud Migration and Management
- Strategic Technology Consulting
Why Manufacturing IT Services Are Critical for Modern Production
Manufacturing environments face unique IT challenges that require specialized expertise and solutions designed specifically for industrial operations:
- Production Uptime Requirements: Manufacturing systems demand 99.9%+ availability where downtime directly impacts revenue and customer commitments
- Compliance and Safety: Industrial IT must meet strict safety standards and regulatory requirements specific to manufacturing industries
- Legacy System Integration: Modern IT solutions must seamlessly integrate with existing industrial equipment and production systems
- Cybersecurity for Production: Manufacturing facilities require specialized security approaches that protect both data and operational systems
- Real-Time Performance: Production processes demand real-time data processing and immediate response capabilities
- Scalability for Growth: IT infrastructure must support expansion, new product lines, and changing manufacturing requirements
FAQs
1. What makes manufacturing IT services different from standard business IT support?
Manufacturing IT services require expertise in industrial environments, production systems, regulatory compliance, and safety requirements. These specialists understand the critical nature of manufacturing uptime and the unique security challenges of production facilities that standard IT providers typically don’t address.
2. How important is cybersecurity for manufacturing operations?
Cybersecurity is absolutely critical for manufacturing, as cyberattacks can shut down production lines, compromise safety systems, and steal valuable intellectual property. Specialized providers like Forestal Security understand both traditional IT security and the unique requirements of manufacturing environments.
3. Can these services support both legacy equipment and modern smart factory implementations?
Yes, the best manufacturing IT services excel at integrating legacy production equipment with modern IoT, analytics, and cloud platforms. This hybrid approach enables manufacturers to modernize gradually while maintaining existing investments and production capabilities.
4. What should manufacturers prioritize when selecting IT services providers?
Focus on providers with proven manufacturing experience, understanding of industrial environments, cybersecurity expertise for production systems, compliance knowledge for your industry, and the ability to support both current operations and future digital transformation initiatives.
Conclusion
These top manufacturing IT services and remote helpdesk support providers represent the pinnacle of industrial technology expertise, each bringing specialized capabilities essential for modern manufacturing success. From cybersecurity specialists like Forestal Security to comprehensive managed service providers like PCG and Andromeda Technology Solutions, manufacturers have access to world-class expertise for every aspect of their technology needs.
The key to manufacturing IT success lies in partnering with providers who understand the unique challenges of production environments, from safety requirements and regulatory compliance to the critical importance of maintaining continuous operations. Whether implementing digital transformation initiatives, enhancing cybersecurity posture, or optimizing existing systems, these industry leaders provide the foundation for manufacturing excellence in the digital age.
